Incidents | Serverix Incidents reported on status page for Serverix https://status.serverix.host/ https://d1lppblt9t2x15.cloudfront.net/logos/fdc586ab95245a385bfab65a5eb8bf96.png Incidents | Serverix https://status.serverix.host/ en Website recovered https://status.serverix.host/ Tue, 07 Jul 2026 08:55:19 +0000 https://status.serverix.host/#5d2eeedd01ce2bf5c3ba61d5d58a2e88b95241ad424c84ff5639cf0651c256c0 Website recovered Panel recovered https://status.serverix.host/ Mon, 06 Jul 2026 21:40:29 +0000 https://status.serverix.host/#0cf0a391678fbc87ea138be160d19dbdc99f64c46295bd6dec0df34c55458baa Panel recovered Node 1 recovered https://status.serverix.host/ Mon, 06 Jul 2026 21:38:42 +0000 https://status.serverix.host/#776534b08b59e0b748f67ad12f244582d028f8a1437e8d6364a67b1799120236 Node 1 recovered Node 1 went down https://status.serverix.host/ Mon, 06 Jul 2026 21:35:41 +0000 https://status.serverix.host/#776534b08b59e0b748f67ad12f244582d028f8a1437e8d6364a67b1799120236 Node 1 went down Website went down https://status.serverix.host/ Mon, 06 Jul 2026 21:34:40 +0000 https://status.serverix.host/#5d2eeedd01ce2bf5c3ba61d5d58a2e88b95241ad424c84ff5639cf0651c256c0 Website went down Panel went down https://status.serverix.host/ Mon, 06 Jul 2026 21:34:22 +0000 https://status.serverix.host/#0cf0a391678fbc87ea138be160d19dbdc99f64c46295bd6dec0df34c55458baa Panel went down Wings recovered https://status.serverix.host/ Fri, 03 Jul 2026 23:13:38 +0000 https://status.serverix.host/#2246c6b8b68a6a855cc87588b118c513c0e60280ec6dc6508fc93414792c542c Wings recovered Wings went down https://status.serverix.host/ Fri, 03 Jul 2026 23:11:01 +0000 https://status.serverix.host/#2246c6b8b68a6a855cc87588b118c513c0e60280ec6dc6508fc93414792c542c Wings went down Panel recovered https://status.serverix.host/ Fri, 26 Jun 2026 19:55:32 +0000 https://status.serverix.host/#22f5d3a92d7aa42be33bc95adff2a6397b565264711b5e170569625f01c86bc6 Panel recovered Dashboard/Game Panel Outage https://status.serverix.host/incident/936390 Fri, 26 Jun 2026 19:50:00 -0000 https://status.serverix.host/incident/936390#e00c0581e5122af7c56cc752b73538b0861db6a1ee626a3908b74a4a297cb59c The issue affecting our Dashboard/Game Panel has now been resolved, and all services are back online. The outage was caused by an issue with our SSL certificates, which has now been fixed. We apologize for the inconvenience and appreciate your patience while we worked to restore the service. Thank you for your understanding! Dashboard/Game Panel Outage https://status.serverix.host/incident/936390 Fri, 26 Jun 2026 18:40:00 -0000 https://status.serverix.host/incident/936390#8fc60573456d60cb1ea6798348988821a0e8d7c81bfb3cbeaf3d3eb131c40b03 We have identified the root cause of the Dashboard/Game Panel outage. Our team is currently implementing a fix to restore all services as quickly as possible. Thank you for your continued patience and understanding. We will provide another update as soon as the issue has been fully resolved. Dashboard/Game Panel Outage https://status.serverix.host/incident/936390 Fri, 26 Jun 2026 18:15:00 -0000 https://status.serverix.host/incident/936390#00e890f005977b36ef47b60894a58a2d5678b630753eda7ec7406d4834b42ed9 Our Dashboard/Game Panel has been offline since approximately 8:10 PM. Our team is actively investigating the issue and working to restore service as quickly as possible. Thank you for your patience! Panel went down https://status.serverix.host/ Fri, 26 Jun 2026 17:49:18 +0000 https://status.serverix.host/#22f5d3a92d7aa42be33bc95adff2a6397b565264711b5e170569625f01c86bc6 Panel went down Panel recovered https://status.serverix.host/ Thu, 25 Jun 2026 14:55:44 +0000 https://status.serverix.host/#a40f6b0d2634d408d6b489a1730b23f814dc23857f494d36516df307b1330b7b Panel recovered Panel went down https://status.serverix.host/ Thu, 25 Jun 2026 14:54:32 +0000 https://status.serverix.host/#a40f6b0d2634d408d6b489a1730b23f814dc23857f494d36516df307b1330b7b Panel went down Panel recovered https://status.serverix.host/ Wed, 17 Jun 2026 04:12:22 +0000 https://status.serverix.host/#84f0c788292f7d772224e87358a999cc143902a7f98a9e45a8aa4550a5f0eacf Panel recovered Panel went down https://status.serverix.host/ Wed, 17 Jun 2026 04:07:36 +0000 https://status.serverix.host/#84f0c788292f7d772224e87358a999cc143902a7f98a9e45a8aa4550a5f0eacf Panel went down Panel recovered https://status.serverix.host/ Sun, 14 Jun 2026 11:31:29 +0000 https://status.serverix.host/#8ee2201689a8da5acacb610f6e8da7c6785345e0b4bd289c5184983154a53044 Panel recovered Panel went down https://status.serverix.host/ Sun, 14 Jun 2026 11:17:16 +0000 https://status.serverix.host/#8ee2201689a8da5acacb610f6e8da7c6785345e0b4bd289c5184983154a53044 Panel went down Website recovered https://status.serverix.host/ Fri, 05 Jun 2026 16:01:15 +0000 https://status.serverix.host/#d9d7a2af6c09a8b2fccbecbacf13fcc4510454d0bb8201faa27f6803731f0674 Website recovered Web server connection error due to an unknown error https://status.serverix.host/incident/914699 Fri, 05 Jun 2026 16:00:00 -0000 https://status.serverix.host/incident/914699#e561872fd9968b539c1b5579151ed1d4cc6f39daa3a3d176cabfb095b5800333 The issue has now been resolved, and we are currently monitoring our systems to ensure that all services are operating normally. We apologize for the downtime and appreciate your patience throughout this incident. Node 1 recovered https://status.serverix.host/ Fri, 05 Jun 2026 15:59:43 +0000 https://status.serverix.host/#fa375ee47986ffa3bf2355cd3640c0dfc14600d36a2896e72eef9d2f8fe01f46 Node 1 recovered Web server connection error due to an unknown error https://status.serverix.host/incident/914699 Thu, 04 Jun 2026 16:00:00 -0000 https://status.serverix.host/incident/914699#28454a42c5febc8b3e90d88aa660df03e6cc030df1f10ff7ac50afd6af608f30 After an extensive investigation, we have successfully identified the cause of the issue and are currently implementing a solution. Web server connection error due to an unknown error https://status.serverix.host/incident/914699 Wed, 03 Jun 2026 08:00:00 -0000 https://status.serverix.host/incident/914699#b2469a5580b6a8b65c8b7e93ebaafaf840c851542dd54c7b7cc94c8a5432f2c8 The website, along with all other websites hosted by us that rely on a reverse proxy, is currently unavailable. Our team is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. Website went down https://status.serverix.host/ Wed, 03 Jun 2026 06:09:14 +0000 https://status.serverix.host/#d9d7a2af6c09a8b2fccbecbacf13fcc4510454d0bb8201faa27f6803731f0674 Website went down Node 1 went down https://status.serverix.host/ Wed, 03 Jun 2026 06:07:38 +0000 https://status.serverix.host/#fa375ee47986ffa3bf2355cd3640c0dfc14600d36a2896e72eef9d2f8fe01f46 Node 1 went down Verbindungsstörung DUS<>VEL https://status.serverix.host/incident/908098 Fri, 29 May 2026 01:11:00 -0000 https://status.serverix.host/incident/908098#871cb2f4823455cbe76634bd6bf9a4533fba3a54ed416c864dad24899bee62d7 Ursache für den Ausfall war der Ausfall der beiden primären Darkfiberleitungen zwischen Düsseldorf und Velbert. Diese sind vom Darkfiberanbieter, anders als festgelegt, nicht weg-redundant ausgebaut worden. Aufgrund des Wegfalls beider Fiber-Leitungen war sowohl unsere Wave nach Düsseldorf (myLoc) als auch die Anbindung der Backbones unserer lokalen Carrier NETMOUNTAINS und LWLCom unterbrochen. Dank des raschen Eingreifens unseres NOC sowie des Rechenzentrumbetreibers NETMOUNTAINS konnte in kurzer Zeit eine dritte alternative, komplett wegredundante, Leitung über einen anderen Carrier in Betrieb genommen werden um den Betrieb wiederaufzunehmen. Die uhrsprünglichen Darkfibers sind inzwischen wieder im Betrieb. Details zum Ausfall sind in der Stausmeldung von NETMOUNTAINS: https://status.netmountains.de/incident/907658 Wir entschuldigen uns bei allen betroffenen Kunden für die Unannehmlichkeiten. Weiters sind wir weiterhin an der Aufarbeitung des Vorfalls beschäftigt und überwachen unsere Infrastruktur weiterhin engmaschig und konnten keine weiteren Probleme feststellen. Sollten Sie Rückfragen haben, melden Sie sich jederzeit bei uns. Verbindungsstörung DUS<>VEL https://status.serverix.host/incident/908098 Thu, 28 May 2026 22:57:00 -0000 https://status.serverix.host/incident/908098#582796dd7443c6343572ea3617999429bac4b4b7dc6365a61de947b0ee024ef4 Das Problem wurde großteils entstört, aktuell besteht wieder eine Verbindung. Aktuell ist diese nur über einen eizelnen Weg gegeben, die Redundanz wird aktuell schnellstmöglich wiederhergestellt vom Netzanbieter. Node 1 recovered https://status.serverix.host/ Thu, 28 May 2026 22:56:45 +0000 https://status.serverix.host/#af5781ca7e70acf828ea762a33873e86e5e985863ee7ce952c8da10fb40b4749 Node 1 recovered Panel recovered https://status.serverix.host/ Thu, 28 May 2026 22:56:03 +0000 https://status.serverix.host/#3b7240c8d5e6d6695e1c3b18f7eca8c88dc64f23bb32b706c78349036363de7a Panel recovered Wings recovered https://status.serverix.host/ Thu, 28 May 2026 22:55:39 +0000 https://status.serverix.host/#fcca3f0595009ac12782848ef3e4c09c3471e9e5b3d464d4a9fc002613622a60 Wings recovered Website recovered https://status.serverix.host/ Thu, 28 May 2026 22:52:44 +0000 https://status.serverix.host/#5528142a1ec814560943799a855a2de1b97c728ef01095ea563bfd4aa55ffdad Website recovered Verbindungsstörung DUS<>VEL https://status.serverix.host/incident/908098 Thu, 28 May 2026 21:23:00 -0000 https://status.serverix.host/incident/908098#ff525088f358d6ff0e11d02406b5a78da376f2c67f61bc9230ecb7af34fb089d Aktuell sind beide Darkfibers nach Düsseldorf ausgefallen, was auch unsere Upstream-Carrier in Velbert betrifft. Wir warten hier auf eine Entstörung. Sobald wir weitere Informationen erhalten oder Aktionen getroffen haben melden wir uns. Verbindungsstörung DUS<>VEL https://status.serverix.host/incident/908098 Thu, 28 May 2026 21:16:00 -0000 https://status.serverix.host/incident/908098#3ac6fd054b497a2d7c662e3cd9b0ef8f66f338a0a69a6177f5799705632089cd Wir wurden über eine Störung der Verbindung zwischen den Standorten Düsseldorf und Velbert seit 23:07 Uhr durch unser Monitoring informiert. Wir haben den Dienstleister der Darkfiber bereits informiert und warten auf eine Antwort. Während der Störung sind einzelne IP-Adressbereiche die an beiden Standorten genutzt werden eingeschränkt oder nicht erreichbar. Wir arbeiten aktuell an einer kurzfristigen Lösung bis das Problem behoben wurde. Aktuell sind beide Strecken betroffen. Node 1 went down https://status.serverix.host/ Thu, 28 May 2026 21:07:37 +0000 https://status.serverix.host/#af5781ca7e70acf828ea762a33873e86e5e985863ee7ce952c8da10fb40b4749 Node 1 went down Panel went down https://status.serverix.host/ Thu, 28 May 2026 21:06:17 +0000 https://status.serverix.host/#3b7240c8d5e6d6695e1c3b18f7eca8c88dc64f23bb32b706c78349036363de7a Panel went down Website went down https://status.serverix.host/ Thu, 28 May 2026 21:06:06 +0000 https://status.serverix.host/#5528142a1ec814560943799a855a2de1b97c728ef01095ea563bfd4aa55ffdad Website went down Wings went down https://status.serverix.host/ Thu, 28 May 2026 21:04:59 +0000 https://status.serverix.host/#fcca3f0595009ac12782848ef3e4c09c3471e9e5b3d464d4a9fc002613622a60 Wings went down Panel recovered https://status.serverix.host/ Mon, 25 May 2026 14:49:31 +0000 https://status.serverix.host/#4cba40f607413302dc51e47bede2608e6ea5b1abbff16f1a1fe9dc6d048897ba Panel recovered Panel went down https://status.serverix.host/ Mon, 25 May 2026 14:28:22 +0000 https://status.serverix.host/#4cba40f607413302dc51e47bede2608e6ea5b1abbff16f1a1fe9dc6d048897ba Panel went down Panel recovered https://status.serverix.host/ Mon, 25 May 2026 13:46:28 +0000 https://status.serverix.host/#22eaad5a55654ec69f79864149cbd98e687ad7ad6dd9be4267bbaead4b60b187 Panel recovered Panel went down https://status.serverix.host/ Mon, 25 May 2026 13:43:29 +0000 https://status.serverix.host/#22eaad5a55654ec69f79864149cbd98e687ad7ad6dd9be4267bbaead4b60b187 Panel went down Panel recovered https://status.serverix.host/ Fri, 22 May 2026 20:37:38 +0000 https://status.serverix.host/#5e3fd2986f6e34e192772a43470d6e980ca5d582e835c069666c538c9ef281fc Panel recovered Panel went down https://status.serverix.host/ Fri, 22 May 2026 20:34:22 +0000 https://status.serverix.host/#5e3fd2986f6e34e192772a43470d6e980ca5d582e835c069666c538c9ef281fc Panel went down Website recovered https://status.serverix.host/ Sun, 17 May 2026 13:49:09 +0000 https://status.serverix.host/#613d5539ff427c56a665e0d2cc90a3eca28210597785a3228cc2f0f3959ce55b Website recovered Website went down https://status.serverix.host/ Sun, 17 May 2026 13:46:10 +0000 https://status.serverix.host/#613d5539ff427c56a665e0d2cc90a3eca28210597785a3228cc2f0f3959ce55b Website went down Website recovered https://status.serverix.host/ Fri, 15 May 2026 20:37:16 +0000 https://status.serverix.host/#cd1afefd7822724f7f8df9f9826c2de1edcada1c0d618cf7ea060580a26def37 Website recovered Website went down https://status.serverix.host/ Fri, 15 May 2026 20:34:21 +0000 https://status.serverix.host/#cd1afefd7822724f7f8df9f9826c2de1edcada1c0d618cf7ea060580a26def37 Website went down Website recovered https://status.serverix.host/ Fri, 15 May 2026 20:28:09 +0000 https://status.serverix.host/#1f9495c211e49238eb11c4974a445c37678c406a54151c4843d277e1c806effb Website recovered Website went down https://status.serverix.host/ Fri, 15 May 2026 20:13:13 +0000 https://status.serverix.host/#1f9495c211e49238eb11c4974a445c37678c406a54151c4843d277e1c806effb Website went down Website recovered https://status.serverix.host/ Fri, 15 May 2026 16:10:16 +0000 https://status.serverix.host/#b0a846dc984ff77bd8c83185389a49aa72a19c3b214d313ba684e58a3ed52e70 Website recovered Website went down https://status.serverix.host/ Thu, 14 May 2026 13:31:10 +0000 https://status.serverix.host/#b0a846dc984ff77bd8c83185389a49aa72a19c3b214d313ba684e58a3ed52e70 Website went down Node 1 recovered https://status.serverix.host/ Thu, 14 May 2026 09:17:49 +0000 https://status.serverix.host/#307b2c03fd2a276b9159eead8ce0508171c660c53285903079af4d2228910a01 Node 1 recovered Website recovered https://status.serverix.host/ Thu, 14 May 2026 09:13:14 +0000 https://status.serverix.host/#1a42ce9d721c9c9268d012baefffa329c033368dd82f3bc1ede99ea890732c2b Website recovered Website went down https://status.serverix.host/ Thu, 14 May 2026 09:10:20 +0000 https://status.serverix.host/#1a42ce9d721c9c9268d012baefffa329c033368dd82f3bc1ede99ea890732c2b Website went down Node 1 went down https://status.serverix.host/ Thu, 14 May 2026 09:09:01 +0000 https://status.serverix.host/#307b2c03fd2a276b9159eead8ce0508171c660c53285903079af4d2228910a01 Node 1 went down Panel recovered https://status.serverix.host/ Tue, 12 May 2026 20:25:20 +0000 https://status.serverix.host/#178f99d1cbe18dd68d41123af7670218045c97dd5c9cbccec48a7a3011a989f1 Panel recovered Panel went down https://status.serverix.host/ Tue, 12 May 2026 20:22:29 +0000 https://status.serverix.host/#178f99d1cbe18dd68d41123af7670218045c97dd5c9cbccec48a7a3011a989f1 Panel went down Website recovered https://status.serverix.host/ Mon, 11 May 2026 18:22:19 +0000 https://status.serverix.host/#c3e1e9b2ef4e09f65c60ad2067089a90110442e3b868e638b52af3d9a5444560 Website recovered Website Language Update https://status.serverix.host/incident/893282 Mon, 11 May 2026 18:11:47 -0000 https://status.serverix.host/incident/893282#2f1541b8cd13fe246cf62588296b407ef41ed31718aab4a5fbe16077b4c90f81 Maintenance completed Website went down https://status.serverix.host/ Mon, 11 May 2026 17:49:17 +0000 https://status.serverix.host/#c3e1e9b2ef4e09f65c60ad2067089a90110442e3b868e638b52af3d9a5444560 Website went down Website Language Update https://status.serverix.host/incident/893282 Mon, 11 May 2026 17:45:00 -0000 https://status.serverix.host/incident/893282#04ac199556eaee58746746e4bbcf5f601453f8edfb0771b6dc46d540b5148cca We are expanding the website's language support by adding: - English - French This update is intended to make the platform more accessible and user-friendly for international visitors. During the maintenance period, some parts of the website may be temporarily unavailable or display incomplete translations while the update is being deployed. System Update https://status.serverix.host/incident/892266 Sun, 10 May 2026 09:09:00 -0000 https://status.serverix.host/incident/892266#7c04de86e45331b60d68fe39a08e673ba169d276225911d0689af786d1d11471 We updated our systems successfully and everything should be up and running again. Node 1 recovered https://status.serverix.host/ Sun, 10 May 2026 08:53:43 +0000 https://status.serverix.host/#7a531c48cbef8f89d3f57464c8f7e835d58e7793f23f4e3c175384c238b6b7c9 Node 1 recovered Node 1 went down https://status.serverix.host/ Sun, 10 May 2026 08:50:58 +0000 https://status.serverix.host/#7a531c48cbef8f89d3f57464c8f7e835d58e7793f23f4e3c175384c238b6b7c9 Node 1 went down Degraded performance on our Panel https://status.serverix.host/incident/891837 Sun, 10 May 2026 08:32:00 -0000 https://status.serverix.host/incident/891837#b24bc95e132fc459ae777eb99129f2e73235abc1133875216867c8989efd4cec We have identified the issue and managed to resolve the panel's degraded performance System Update https://status.serverix.host/incident/892266 Sun, 10 May 2026 08:32:00 -0000 https://status.serverix.host/incident/892266#51935f1ab4a1a1dae3eed02bfdda92071d9b604291965d890ffd1749c10849f3 Due to a security update that needs to be installed across our servers, we will be having some downtime until the update is successfully installed. We are sorry for the inconvenience. Node 1 recovered https://status.serverix.host/ Sat, 09 May 2026 18:21:43 +0000 https://status.serverix.host/#b44aaedddf3d6fdde2e47153f0530cbcf86f8471c90d2de75cea30a7d6385a8a Node 1 recovered Website recovered https://status.serverix.host/ Sat, 09 May 2026 18:21:08 +0000 https://status.serverix.host/#75849cb26d1c48e83f12c7239ce17799e9f618ed7c9426fd9614c7351a874a09 Website recovered Website went down https://status.serverix.host/ Sat, 09 May 2026 18:19:53 +0000 https://status.serverix.host/#75849cb26d1c48e83f12c7239ce17799e9f618ed7c9426fd9614c7351a874a09 Website went down Node 1 went down https://status.serverix.host/ Sat, 09 May 2026 18:19:44 +0000 https://status.serverix.host/#b44aaedddf3d6fdde2e47153f0530cbcf86f8471c90d2de75cea30a7d6385a8a Node 1 went down Node 1 recovered https://status.serverix.host/ Sat, 09 May 2026 18:03:33 +0000 https://status.serverix.host/#153c9021a559664750ea3345c569aac03f5a677163039960430399306a774a77 Node 1 recovered Website recovered https://status.serverix.host/ Sat, 09 May 2026 18:03:16 +0000 https://status.serverix.host/#75f2ab4e167057532aabbd6a2c7f530f7c4be0fed9c0f8b5cf0b79bda514ec75 Website recovered Node 1 went down https://status.serverix.host/ Sat, 09 May 2026 18:01:38 +0000 https://status.serverix.host/#153c9021a559664750ea3345c569aac03f5a677163039960430399306a774a77 Node 1 went down Website went down https://status.serverix.host/ Sat, 09 May 2026 18:01:31 +0000 https://status.serverix.host/#75f2ab4e167057532aabbd6a2c7f530f7c4be0fed9c0f8b5cf0b79bda514ec75 Website went down Panel recovered https://status.serverix.host/ Sat, 09 May 2026 17:50:38 +0000 https://status.serverix.host/#2e79fa71227f58befba016c522fd503e89c0d9e5dfaecfebc5d6103b5e325da3 Panel recovered Panel went down https://status.serverix.host/ Sat, 09 May 2026 17:48:02 +0000 https://status.serverix.host/#2e79fa71227f58befba016c522fd503e89c0d9e5dfaecfebc5d6103b5e325da3 Panel went down Degraded performance on our Panel https://status.serverix.host/incident/891837 Sat, 09 May 2026 17:20:00 -0000 https://status.serverix.host/incident/891837#6868f7171148fae79c65e605f1fc1826b2bf3a30587b4824c1df6749be9b6e8e Currently, the Panel's performance is degraded. We are already working on the problem. We are sorry for the inconvenience. Panel recovered https://status.serverix.host/ Sat, 09 May 2026 16:59:54 +0000 https://status.serverix.host/#c7fdd69a44a946190ccd55abef95786f8acbfebb67f0c919caaaeb96903b6e36 Panel recovered Panel went down https://status.serverix.host/ Sat, 09 May 2026 16:57:34 +0000 https://status.serverix.host/#c7fdd69a44a946190ccd55abef95786f8acbfebb67f0c919caaaeb96903b6e36 Panel went down